Month: December 2017


From the Latin, “hospitalis,” the practice of hospitality was considered a virtue for early Christians. A “hospitalia” was, historically, a place where people were warmly received and cared for.

The word has since branched off. We now think of “hospital” as a place where the sick are treated and “hospitality” as kindness, warmth, and congeniality, often reserved for visitors to our homes or places where people go to “feel at home.”

A Direct Care practice is not far removed from either of these associations, especially the way it’s done at Still Point. We literally open our home to our patients, and strive to offer a warm and caring sanctuary where attention and time is given to each and every person who comes through our door.

And, we are delighted that our patients are finding Still Point a haven and sanctuary; truly, we invite our patients into our “home” and are so glad and thankful that they are here.

Like home itself, we are open 24/7/365. When we first began this practice, many people wondered about this and questioned us about it. They were concerned that people would “take advantage” of us and be calling or texting or emailing 3, 4, or 5 times a day, any time of the day or night, even with “non-urgent” matters. They worried for us about demanding people who had no sense of recriprocity or respect for us and who would exploit us with some skewed sense of “entitlement.”

Yes, sadly this happened. Once. But it does not deter us.

The vast majority of our patients are wonderful, good, and kind people who continue to foster with us a strong and respectful partnership in relation to their health care. People who understand the give-and-take nature of true hospitality. People who are grateful to have the opportunity to move beyond what can be the sterile impersonality in much of the way modern medicine is practiced.

Truly, it is time for more of medicine to put back the “hospitality” into medical care. We want to invite you into our home and experience the hospitality offered by Still Point Medical as a Direct Care practice forging new/old ground in caring for people.


unsplash-logoScott Webb

Saving Small Business $$$

The Backbone is Breaking

So often we hear that small business is the “backbone” of the nation. It’s a politician’s favorite catch-cry.

The backbone, however, is breaking under the stress of escalating expenses and crippling costs, despite the glib promises of tax relief. And, one of the most pressing issues for small business owners and their employees is the cost of health care.

We’re not just talking about the ever-rising costs of premiums, which have just risen again by an average of 20 percent (when was the last time earnings went up that much in a year?), but the toll that sick employees and employers can take on a business.

There’s a new trend that takes on both these issues: Direct Primary care partnering with small business. And it’s good not only for the health of small business owners and their employees, but for the financial health of the small business as well.

Here’s How It Works

Employers select less expensive, high-deductible insurance premiums for themselves and their workers. Then, they contract with a Direct Care doctor to provide 24/7/365 access to primary medical care – including visits to the workplace if needed.

Imagine that.

After work. At work. Evenings. Weekends. On the way to work. The Direct Care primary doctor is there when you need her to be.

An employee with a sinus infection. He can call his doctor and receive care that day, that moment, without having to miss work or wait hours at the Urgent Care.

An employer with bronchitis. She doesn’t have to wait to be treated. She can consult her Direct Care doctor by phone and be seen on her schedule. 

An Affordable Investment

Direct care is affordable for small business, especially when we think of time as money. At Still Point, our flat fee rate of $60/month per person (with a recommended employer-employee contribution of 70:30) covers an annual wellness exam and up to six consultation visits per year.

In combination with a high-deductible insurance plan, Direct Care is good for your business. Preventive care – and care when it’s needed – can go a long way in helping prevent more serious medical problems.  Keeping your workers and yourselves as employers healthy is a good investment for them, for you, and for your business.

Look up a Direct Care Primary practice or physician today and ask them about the services they can provide in partnership with your small business.


Álvaro Serrano